Promo codes help boost your sales — offer discounts, give free access, and attract new customers.
Go to «Promotions» → «Promo codes» and click «Add promo code».
- Name — choose a name for yourself. Customers won’t see it.
- Promo code — what customers will enter.
- Allowed characters: Latin letters (A–Z), numbers (0–9), - and _.
- Length: 3 to 36 characters, no spaces.
- You can generate a code automatically or create your own.
- Discount type — pick the one that works best:
- Percentage discount — 5% to 99% off.
- Fixed amount discount — from 1$ / 1€ / 100 ₽.
- Free access — 100% off.
- Usage limit — how many times the code can be used.
- Start and end dates — how long the code is valid.
If no start date is set — the code works from the moment it’s created.
If no end date is set — the code never expires (or until it runs out of uses).
- specific products,
- specific memberships.
You can select several ones or all of them.
- Products with «Price by request via API».
- Products or memberships with a price of 0 — free ones.
In «Promotions» → «Promo codes» you’ll see a table with all your codes.
You can filter by:
- start and end date,
- discount type (%, fixed amount, free access),
- status (Pending, Active, Expired, Disabled).
The table shows:
- name and the code itself (you can copy it),
- status,
- discount value,
- how many products / memberships it applies to,
- times used (and the usage limit, if set),
- start and end dates (if set).
Click the three dots on the promo code to open the action menu. From there you can:
- Activate / Deactivate — turn the code on or off.
- Edit — change the name, limits, or dates (only before the first successful sale).
- Duplicate — create a new promo code with identical settings, but a new unique code.
- Delete — permanently remove it.
Click on a promo code in «Promotions» to open its details.
Here you'll see:
- Promo code — the code itself with a copy button.
- Discount — the type and amount of discount offered.
- Limit — how many times the code can be used (if set).
- Used — how many times it's been applied so far.
- Start date — when the code becomes active.
- End date — when it expires (if set).
Further down:
- A section showing which content the code applies to and how the price changes.
- A link to «Sales».
On the right side — key stats:
- Time left before the promo code expires.
- Revenue generated — total earnings from all sales using this code (before fees).
- Total discount given — the combined discount amount across all sales.
- Remaining uses — how many times the code can still be used (if a limit is set).
The sales table includes a promo code column. Hover over the icon to see the applied code and the discount.
You can also filter sales by a specific promo code — type it into the «Promo code» filter, and it will show you everyone who used it.
You’ll see the discounted price and the promo code that was applied.
A promo code icon shows up next to the amount in your member list. The membership card also shows the discounted price and the code used.
You can also filter by a specific promo code — type it into the «Promo code» filter, and it will show you everyone who used it.
Customers can enter a promo code on the product or membership page, or right on the checkout page before paying. Full walkthrough here.
| Status | What it means | |
|---|---|---|
| Pending | Created, but not active yet — the start date hasn’t arrived | |
| Active | Currently valid and working | |
| Expired | Past the usage limit or end date | |
| Disabled | Manually turned off by the creator |
A few possible reasons:
- The code doesn’t exist or has already been used.
- It’s not active yet — or it’s already expired.
- The creator turned it off.
- It’s reached its usage limit.
- It doesn’t apply to this product or membership.
Prices can’t go below the minimum — 5$, 5€ or 50₽. If the discount would push it lower, it’s automatically rounded up to the minimum.
Yes. As long as the code is still active (not expired, not disabled, and hasn’t reached its limit), it can be used again.
No. The promo code applies to every charge, including renewals.
For example, if a membership costs $15 per month and the customer uses a $5 discount code, both the first and all future payments will be $10.